Tuesday, May 25, 2010

Hidden City Ticketing

http://www.airliners.net/aviation-forums/general_aviation/read.main/4034420/1/#1

Was done on my carrier. We got wise to the scheme when one pax asked to have his bags tagged to his stop over point. When told no, he kicked up quite a stink. Revenue Management eventually got involved and did a thorough check on agency and passengers from the agency.

Result:

A debit memo was issued to the agency for $1.5 million.
Agency paid $800,000.00 of this
Passengers were red flagged
Miles were cancelled